Delivery Policy

After ordering online, you will receive an email confirmation from Door Buster containing your order number, details of your order and a link to track its progress. Shipping fees are based on the total weight of the items in your cart and the destination of your delivery. Additional shipping costs will occur for deliveries to remote locations.

How long does it take for my order to arrive?

Times vary by product, so please allow up to 3 weeks to receive your order. Most orders are despatched within 2 days of receiving your order, however, depending on the products you order, despatch can take up to 10 business days. We do our best to provide our customers with the best pricing possible online, so in order to maintain these great deals, we sometimes are not able to despatch next day. If you have not received your order within 3 weeks of ordering, please contact us and a customer service representative will be happy to help you with your enquiry.

Wine Deliveries

Wine orders will ship within two days of purchase. If you are not home at time of delivery, our courier will leave a ‘sorry we missed you card’, allowing you to collect your parcel from your nearest outlet or arrange a more suitable time for delivery. Some orders will ship separately when more than two items are purchased. As specified in the liquor licensing legislation, we do not deliver to dry communities located in the below locations:

Aurukun Postcode – 4871, Bamaga Postcode – 4876, Cherbourg Postcode – 4605, Doomadgee Postcode – 4830, Hope Vale Postcode – 4871, Injinoo Map Postcode – 4876, Kowanyama Postcode – 4871, Lockhart River Postcode – 4871, Mapoon Postcode – 4871, Mornington Island Postcode – 4825, Napranum Postcode – 4874, New Mapoon Postcode – 4876, Palm Island Postcode – 4816, Pormpuraaw Postcode – 4871, Seisia Postcode – 4876, Umagico Postcode – 4876, Woorabinda Postcode – 4713, Wujal Wujal Postcode – 4873, Yarrabah Postcode – 4871

Flowers delivery information

We provide a same day shipping service for any flowers purchase, when an order is placed before 12pm AEDT(Australian Eastern Daylight Saving Tim). If you are not after same day delivery, on the checkout page you have the option to select an alternative delivery date. Please expect delivery to take place before 5pm for any business address and before 7pm for any residential address on the day of delivery. Delivery instructions can be specified in the comments field when you checkout. 

We currently deliver to selected Australian metro postcodes (excluding NT and TAS), however there are postcodes that fall outside this delivery range. To check a recipient’s postcode, please use the postcode look up tool located on each flowers product page.  

If you have any concerns with your order, Contact us and a Customer Service Representative will help you with your order.